Telemarketing Training Newcastle
Welcome to Telemarketing Training Newcastle
Telemarketing Training Newcastle offer telemarketing training programme for new business or sales personnel with in Newcastle and North East Area.
Selling Over the Telephone
"Learn how to feel comfortable selling over the telephone, develop the skills and confidence needed to make the sale."
Overview
Selling on the telephone is often considered a lot harder than face to face selling so it pays to make sure that you have the very latest techniques and strategies to become a confident influencer when making outgoing or receiving incoming calls!
"If you are not generating sales opportunities, you cannot sell - if you are not selling you are not making Money - if you are not making Money your not in business."
This course will teach you key areas to develop your knowledge and skills for maximising the effectiveness in utilising the telephone as an effective part of your sales prospecting, appointment generating and selling strategy.
The course covers:
Prospecting, qualifying and generating appointments, winning scripts to ensure you are on purpose to influence the sale on incoming and outgoing calls, cross and up sell when communicating with your customers, making cold calls count, how to set up pure telesales campaigns and telephone etiquette.
Who must attend this Course?
- Those responsible for making sales
- Those who want to "bring it" to increase prospects and generate appointments
- Contact centre sales and sales through service agents
- Salespeople who have run out of leads
Here is a bit of what you will Gain from attending the Course?
- Prospecting - how to set up prospects and generate appointments
- How to develop the "Bring it on" attitude to win through the challenge of calls
- Handle difficult objections and scepticism over the phone
- Screaming Pigs! Get and keep their attention!
- Learn "what it takes" - the knowledge and skills to develop telephone sales
- Learn how to plan out the contact to get in the door
- Qualifying scripts - don't waste your time or theirs
- Understand how your environment affects your sales
- Get the winning Behaviour patterns embedded in your business
- Telephone versus face-to-face selling
- The importance of Tonality and Words in telephone influencing skills
- Learn consultative techniques instead of pitching products
- What is rapport and how important is it anyway
- What makes you and your company different - how do you stand out on the phone?
- How long does it take to get the deal - average sales call is over in 2 mins!
- How to show you are listening and control the call
- Getting commitment to close the sale, SHUT - Job done - Next....
Let me know what you think will develop the master classes to form a four day course in total.
Telemarketing Training Programme
The Telemarketing Training programme is designed for organisations which are:
- looking to expand and make more sales
- working to replace lost customers
- training and developing a new sales team
The Telemarketing Training Programme will educate those who attend on the following points:
- telephone skills
- cold colling techniques
- generating appointments
- new product promotion
- increasing sales